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Information Support and Services
Careers in Information Support and Services
includes implementing computer systems and software, providing
technical assistance,deploying and managing information systems.
Knowledge and skills applicable to this pathway are:
- Perform computer user support.
- Manage software systems.
- Demonstrate and apply knowledge of web programming and hosting.
- Demonstrate and apply knowledge of hardware design, operation, and maintenance.
- Demonstrate knowledge of programming theory.
- Demonstrate knowledge of networking concepts.
- Demonstrate knowledge of application development lifecycle.
- Demonstrate and apply knowledge of Information System Analysis and Design.
- Demonstrate and apply knowledge of System Installation and Maintenance.
- Demonstrate knowledge of System Administration and Control.
- Demonstrate and apply knowledge of Project Management.
- Demonstrate and apply knowledge of Technical Writing and Documentation.
- Understand and implement Quality Assurance processes.
Information Support and Services Cluster Specialty Areas:
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